1. Scope, company, age, and privacy posture
This Privacy Policy describes how OpenOffer LLC, doing business as OpenOffer Properties, collects, uses, discloses, retains, and protects information in the digital Direct Offer Engine. OpenOffer follows an identity-minimization approach: collect what is reasonably needed for the current step, protect it, limit access, and avoid releasing it before an authorized purpose exists. OpenOffer Properties is intended for adults and is not directed to children under 18; it does not knowingly permit minors to create transaction accounts or submit property offers.
2. Information collected
OpenOffer may process account and authentication data; contact data; property addresses, units, coordinates, identifiers, photos, and candidate matches; claim and authority data; owner-alert preferences; offers, counters, terms, and negotiation messages; consent and acknowledgment records; sign requests; payment and provider-event metadata; moderation, fraud, safety, and support records; contact-release records; device, session, network, and security metadata; evidence metadata; and Administration audit records. OpenOffer generally does not need Social Security numbers, complete bank credentials, full payment-card numbers, or unrelated medical records for the Direct Offer Engine.
3. How information is used
OpenOffer uses information to authenticate users; preserve Secure Return; resolve and confirm properties; review claims and authority; transmit participant-authored offers and messages; protect contact data; verify platform payments; obtain consent; release contact when authorized; send requested communications; operate signs and maps; moderate conduct; prevent fraud and infringement; provide support; maintain audit evidence; respond to rights requests; comply with law; and secure, test, improve, and recover the service.
4. Verify Once and identity-provider minimization
OpenOffer may redirect a user to an approved identity provider for verification. OpenOffer is designed to store the minimum provider result reasonably needed for the workflow, such as status, timestamps, provider reference, limited matching or risk state, and audit evidence, rather than raw provider identity reports in ordinary application records. Raw ID images, raw selfie images, biometric templates, full document numbers, provider secrets, and other unnecessary identity material should not be stored in ordinary records or logs unless an expressly reviewed workflow requires it.
5. Passkeys and device biometrics
A passkey authentication produces a cryptographic authentication result. OpenOffer does not receive the Face ID image, fingerprint image, Windows Hello biometric, or device PIN that a user's device may use locally to unlock the credential. Passkey private keys remain under the applicable authenticator architecture and are not stored by OpenOffer as ordinary account secrets.
6. Camera Fast Track and location
When a participant chooses Camera Fast Track or location-assisted discovery, OpenOffer may process the selected image, permission result, capture context, approximate or precise location when expressly allowed, property identifiers, match candidates, and confirmation state for the requested purpose. Camera and location access must be permissioned and purpose-limited. Images and location signals do not establish authority and should not be retained longer than reasonably necessary for the approved purpose, security, dispute, or legal requirement.
7. SnapProof evidence and sensitive records
SnapProof evidence may include documents or images a participant submits for an approved purpose. Evidence is private, access-controlled, and not exposed as a public URL or ordinary counterparty data. OpenOffer may preserve evidence, hashes, access history, review status, and limited audit metadata for fraud, authority, dispute, security, legal hold, or compliance. Deletion may be restricted where retention is reasonably necessary or legally required.
8. Document Intelligence and derived information
When enabled, Document Intelligence may derive text, document type, field suggestions, confidence indicators, or mismatch signals from participant-submitted material. Derived output is treated as assistive data, may be corrected or rejected, and does not create property authority by itself. OpenOffer may retain the minimum confirmed output, confidence, provenance, and review record reasonably needed for the supported workflow.
9. Private negotiation and identity minimization
Before valid contact release, OpenOffer is designed to withhold unnecessary direct contact and identity data from the other participant. Users should not bypass privacy controls by placing phone numbers, emails, social handles, links, QR codes, images, documents, coded language, or other contact information in protected messages. Private negotiation is restricted from the public but is not attorney-client privileged or guaranteed end-to-end encrypted; OpenOffer and approved providers may process, scan, retain, and when reasonably necessary review content for service delivery, accessibility, bypass detection, fraud, moderation, security, legal compliance, disputes, and audit.
10. Contact release is a user-directed disclosure
When every required gate passes and both exact participants separately authorize connection, OpenOffer discloses the approved contact information only to the authorized recipient in that release. OpenOffer does not sell protected contact information as a lead. Payment alone does not authorize disclosure. A release may be denied, suspended, or revoked within the platform when authority, consent, payment, privacy, fraud, safety, moderation, or legal conditions fail. OpenOffer cannot guarantee recall after a lawful recipient independently copies or retains released information.
11. Property claims and authority evidence
Claim evidence and authority records are used to evaluate access to platform property records and related workflows and are not public proof of ownership or title. OpenOffer limits access to systems, providers, personnel, and advisers with a legitimate purpose and may retain evidence to resolve disputes, prevent fraud, comply with law, or preserve audit history. Public maps and pages must not expose raw claim evidence, protected identities, private offers, or negotiation details.
12. How information is disclosed
OpenOffer may disclose information to the exact authorized participant when a workflow requires it; to providers supporting hosting, database, storage, identity, security, payments, email, SMS, mapping, analytics, support, moderation, or incident response; to professional advisers; and to authorities or others when reasonably necessary to comply with law, protect rights or safety, investigate fraud or infringement, enforce agreements, or respond to legal process. Providers should receive only information reasonably needed for their function under appropriate contractual and security controls.
13. No sale of protected contact data
OpenOffer does not sell or rent protected participant contact information for money. A mutually authorized contact release is a participant-directed disclosure within the requested workflow, not the sale of a lead. If future advertising, analytics, or data practices create a legal right to opt out of sale, sharing, targeted advertising, or profiling, OpenOffer must provide the required notice and control before enabling that practice.
14. Payments
Payment providers process payment credentials. OpenOffer generally receives transaction identifiers, amount, currency, status, timestamps, receipt information, limited payer details, risk signals, refunds, disputes, and signed provider events rather than complete card data. OpenOffer uses payment data to provide the disclosed service, maintain the ledger, verify eligibility, address refunds and disputes, prevent fraud, and preserve audit evidence. Provider metadata should use opaque references and avoid unnecessary property-negotiation or protected personal details.
15. Email, SMS, owner alerts, and preferences
OpenOffer may send transactional communications reasonably needed to operate an account or requested workflow. Optional owner alerts, marketing, or SMS are sent only when applicable consent, verification, provider, unsubscribe, suppression, preference, and delivery controls are enabled. Optional SMS is not a condition of purchasing an OpenOffer platform service. OpenOffer may record consent, verification, delivery, failure, bounce, complaint, suppression, pause, and unsubscribe events as reasonably necessary to operate and prove the communication lifecycle.
16. Cookies, device data, analytics, and automated support
OpenOffer may use essential cookies and similar technology for authentication, security, preferences, fraud prevention, load balancing, and core operation. Nonessential analytics, advertising, session-replay, or similar technologies must be separately reviewed, disclosed, and controlled as required before activation. Device, browser, network, and activity data may be used to secure sessions, investigate misuse, diagnose errors, measure performance, and improve the service. Automated risk signals do not authorize participant actions or contact release.
17. Data retention, deletion, legal holds, and backups
OpenOffer retains information for the period reasonably necessary to provide the service, protect participants, preserve transaction and consent evidence, resolve claims and disputes, prevent fraud, satisfy payment, tax, accounting, security, insurance, and legal obligations, and recover the system. Retention depends on record type, sensitivity, dispute and safety status, and whether information can be deleted, anonymized, or deidentified without impairing required evidence. A deletion request may not erase records OpenOffer must or may lawfully retain; backups may age out under controlled retention rather than immediate deletion.
18. Security and incident response
OpenOffer uses administrative, technical, and organizational safeguards designed for the information and risks involved, including least-privilege access, secure sessions, encryption where appropriate, logging, monitoring, rate limits, provider controls, backups, recovery, incident response, and fail-closed release gates. No system is completely secure. OpenOffer investigates suspected incidents and provides legally required notices when applicable. Users must protect credentials and devices and report suspected compromise.
19. Privacy choices, requests, and appeals
Depending on applicable law, a person may have rights to request access, correction, deletion, portability, restriction, appeal, or information about certain disclosures or automated processing. OpenOffer may verify identity and authority, limit repeated or abusive requests, preserve legally required records, and deny or narrow a request when permitted by law. Authorized agents may be required to prove authority. Requests may be sent to support@openofferproperties.com, and OpenOffer will not unlawfully discriminate against a person for exercising an applicable privacy right.
20. Accessibility and sensitive information
OpenOffer may process information a user voluntarily provides to request disability-related communication assistance or an accessible format. Users should provide only what is reasonably needed and should not send unrelated medical records. OpenOffer limits access to people and providers with a legitimate need for the requested assistance.
21. Cross-border processing and third-party locations
OpenOffer and its approved providers may process information in the United States and other locations where they operate. Those locations may have different data-protection laws. Where legally required, OpenOffer will use an approved transfer mechanism or other appropriate safeguard before protected information is transferred across jurisdictions.
22. Copyright and infringement reports involving uploaded material
OpenOffer may process notices, counter-notices, evidence, claimant and uploader contact data, account history, repeat-infringer records, and removal or restoration actions to investigate intellectual-property complaints and comply with applicable law. If OpenOffer elects to rely on a DMCA safe harbor for user-stored material, the public policy and designated-agent information must be implemented before that feature is enabled and maintained as required.
23. Policy updates and contact
OpenOffer may update this Privacy Policy as the service, providers, laws, and data practices change. The active version and effective date are presented in the platform, and renewed acknowledgment or notice is used when required. Privacy, security, accessibility, data-rights, copyright, and accessible-format questions may be sent to support@openofferproperties.com. This Privacy Policy is the current published platform policy and may be updated as the service, providers, laws, and data practices change.